Business Process Outsourcing by Shuma Services
Alongside our export business, Shuma Impex Enterprises provides outsourcing services through Shuma Services. Our mission is to deliver excellence in business process outsourcing and help our clients save time and money and improve their revenues.
What We Do
Accounting & Bookkeeping
Bookkeeping, accounts payable and receivable, bank reconciliations, payroll support and month-end reporting, handled by our team of certified Chartered Accountants and CPAs. We work on QuickBooks, Xero, Zoho Books and Sage.
Automation Services
Repetitive work automated using Claude and ChatGPT: workflows, document and data processing, customer support, reporting, website design and content, all reviewed by our team. Our experts also use these AI tools for any of the services you require. We also connect your apps and build workflows with Zapier, Make, n8n and Microsoft Power Automate.
Data Entry
Entry of information into online forms and portals. Our data entry experts follow the double keying method to deliver accurate and up-to-date data to clients worldwide. We work in Microsoft Excel, Google Sheets and Airtable, and in CRMs such as Salesforce, HubSpot and Zoho CRM.
Market Research
Relevant, accurate, reliable and up-to-date market information for your management team, helping you stay ahead of your competitors. Our research draws on tools such as Google Trends, Statista, SEMrush and SurveyMonkey.
Operations
We coordinate and carry out the activities and processes needed to deliver and manage services at agreed levels for business users and customers. We provide customer service in English and French (chat and email support). We work on help desk and team tools such as Zendesk, Freshdesk, Intercom, Asana and Slack, and use Notion for to-do lists and task tracking.
Social Media Services
Social media marketing across platforms such as Facebook, Twitter, LinkedIn and Pinterest to build brand recognition, capture customers’ attention and reach a broader audience. We plan, design and schedule content using Meta Business Suite, Hootsuite, Buffer and Canva.
Why Us
- A growing pool of skilled remote talent to help you expand your workforce and international presence.
- Quality, skilled work at very reasonable rates.
- Saves the time and resources of hiring and training in-house staff, with the flexibility to scale up or down as your needs change.
- Lets you keep your focus on your core business while we handle time-consuming non-core work.
Our Clients
Occasion
Dot Foods
Page Vault
Impaque
What Clients Say About Us
Abhi and his team have always been there to assist Occasion. They have worked tirelessly when needed. They regularly assist our team with operation and delivering customer happiness.
Aksh Gupta, CEO, Occasion
I’ve worked with Abhi for years, and he’s done really good work. He’s great with communication and making sure the job gets done.
Jeffrey Eschbach, President, Page Vault
Read more client feedback on shumaservices.com.